The market offers various software solutions for different application scenarios. Sometimes, you can easily lose your track. Especially in terms of where you want to run the software; from the Cloud, or on your own infrastructure. Once you decide on a software solution, that is when the real work begins because it is seldom the case that an “out-of-the-box” system can meet all the requirements. This is where we come in; to bridge the gap between experts. You know your core business, and your processes better than anyone else. That also applies to software suppliers when it comes to their product. We provide you with the resources needed to support these parties in working together efficiently and successfully using professional project management and clear communication.
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Introducing Software Solutions
CONTROLLING IN STEAD OF GAMBLING
As your expert partner for the introduction of software solutions we offer you:
- Project management
We take on the project management for you during the introduction of a new software solution at your company, and that includes: scheduling and organizational planning, acting as the interface between the parties, action monitoring and budget controlling, and documentation. - Requirements assessments
We support you in identifying, formulating and documenting your requirements and demands on the software solution (using, among other schemes, agile methods such as Design thinking and Scrum). - Evaluation of software solutions
We support you in checking and rating the different software solutions that you have shortlisted. - Translations of specifications
- We support your IT in correctly understanding the demands of user groups and translating those demands into technical specifications.
Trainings planning
We help you to plan trainings and to create a support process during the introduction of a new software solution. - Implementation of feedback loops
We support you in planning and implementing feedback loops, so you can ensure steady improvement also after the software solution has been introduced.
An example from real life
A new document management system – blessing or curse?
- You have to determine the requirements of the relevant user groups
- You have to select the suitable software solution
- You need to support your staff in using new software
A new software for document management is going to be introduced in your unit. The software would make it a lot easier to manage and find documents, which in turn would save you a considerable amount of working time. At any rate, the software sounded quite useful when its introduction was announced during a team meeting last week. Unfortunately, the reality seems somewhat different. So far, not all the employees of the unit have been able to access the document management system (DMS), the system’s authorization concept is not yet fully functional, and using the software is not as easy as it sounded at the beginning either. The staff has not received any training on the system yet; merely a link to the user manual. Some of the employees have worked their way into the software on their own, and in so doing, they have learned that a few essential functions are missing. The essentials for tagging are missing for example, as a result of which documents can be stored, but it is not possible to retrieve them. The options of having processes run automatically have not been sufficiently used. All in all, the company has invested a lot money, but that has changed little to the company’s advantage.
Our strategically suitable service:
Introducing software solutions